Shipping & Return Policy

Store Name: nexlure.store
Support Email: storenexlure@gmail.com

Shipping Policy

At nexlure.store, we are committed to delivering your orders safely and on time.

Processing Time

• All orders are processed within 1–3 business days.

• Orders are not processed or shipped on weekends or holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location and unforeseen delays (such as weather or courier issues).

Shipping Confirmation

• Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

If you experience any delays or issues with your shipment, please contact us at storenexlure@gmail.com.

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Return Policy

We offer a 5-day return policy from the date you receive your order.

Eligibility for Returns

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be in its original packaging.

• Proof of purchase is required.

Non-Returnable Items

• Items damaged due to misuse.

• Items returned after the 5-day return window.

Return Process

1. Email us at storenexlure@gmail.com within 5 days of receiving your order.

2. Include your order number and reason for return.

3. Our support team will provide return instructions.

Refunds

• Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund.

• Approved refunds will be processed within 5–10 business days to your original payment method.

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If you have any questions regarding shipping or returns, please contact us at storenexlure@gmail.com.

Thank you for shopping with nexlure.store!